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Privacy Policy BFT Shop

Http://www.bftshop.nl

About our privacy policy

BFT Shop cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by BFT Shop. The effective date for the validity of these terms and conditions is 24/06/2023, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.

Webshop software

Epages

Our webshop was developed with Epages software. Personal data that you make available to us for the purpose of our services will be shared with this party. Epages has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Epages is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Epages uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Epages reserves the right to share collected data within its own group in order to further improve the service.

Web Hosting

We purchase web hosting and email services from Argeweb. Argeweb processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Argeweb has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Argeweb is obliged to maintain confidentiality on the basis of the agreement.

Email and mailing lists

YMLP

Our website uses YMLP, a third party that handles the email traffic coming from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through YMLP's servers. YMLP will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive an email from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by YMLP. YMLP uses cookies and other internet technologies that provide insight into whether emails are opened and read. YMLP reserves the right to use your data to further improve the service and to share information with third parties in this context.

We use Argeweb's services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Argeweb does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie

We use Mollie's platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than is permitted by the legal deadlines.

Reviews

WebshopKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the services, for which we have given permission to WebwinkelKeur. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and accounting

E-Boekhouden

We use the services of E-boekhouden to keep track of our administration and accounting. We share your name, address and residence details and details relating to your order. This data is used to administer sales invoices. Your personal data will be sent and stored protected. E-boekhouden is required to maintain confidentiality and will treat your information confidentially. E-bookhouden does not use your personal data for purposes other than those described above.

External sales channels

BFT Shop does not work with external sales channels.

Purpose of the data processing

General purpose of the processing

We only use your data for the purpose of our services. That is, the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential under the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, BFT Shop may be required to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose it within the possibilities that the law offers us.

Retention periods

We will retain your data for as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. This also means that we do not retain your data for more than two years from the last touchpoint or transaction, unless there is a legal justification. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of handled requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Inzagerecht

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data has been adjusted.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to it carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of databases can then no longer be guaranteed.

Right of objection and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of BFT Shop. If you object, we will immediately cease data processing pending the processing of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently cease processing. In addition, you have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website, as part of the 'Analytics' service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process already collected data relating to you, we will notify you by email.

Contact details BFT Shop

Gouwlaan 45, 2295MG, Kwintsheul, The Netherlands. Phone (06) 23932518 Email: info@bftshop.nl

Privacy Contact Person

Lex Peters