Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. You have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately € 7.25 per package (within NL), consult your carrier's website for exact rates.

If you exercise your right of withdrawal, the product with all accessories and - if reasonably possible - in its original condition and packaging will be returned to the entrepreneur. Should the product be damaged or the packaging is more damaged than is necessary to sell the product, we can pass this depreciation of the product on to you. So treat the product with care and make sure it is well packaged with a return.

To exercise this right, please contact us at info@bftshop.nl. We will then refund the order amount due within 14 days of registering your return provided that the product has already been returned in good order.